Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the Igloo platform (the “Service”) operated by Docshield Inc. (“we”, “us”, or “our”). By accessing or using the Service, you agree to be bound by these Terms.

1. The Service

Igloo is a personal knowledge management platform that connects to your data sources (such as Gmail and Google Calendar), indexes your content, and provides AI-powered search and retrieval. The Service is provided on an “as is” and “as available” basis.

2. Accounts

You must create an account to use the Service. You are responsible for maintaining the security of your account and for all activities that occur under it. You must provide accurate information and keep it up to date.

3. Your Data

You retain ownership of all data you connect to the Service. By connecting a data source, you grant us a limited license to access, process, index, and store your data solely for the purpose of providing the Service to you. We do not claim ownership of your content.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to the Service or its systems
• Interfere with or disrupt the Service or its infrastructure
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service to transmit malicious code or harmful content

5. Intellectual Property

The Service, including its design, features, and underlying technology, is owned by Docshield Inc. and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or branding.

6. Limitation of Liability

To the maximum extent permitted by law, Docshield Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability for any claim arising from these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

7. Disclaimer of Warranties

The Service is provided “as is” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or secure.

8. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion. You may delete your account at any time. Upon termination, your right to use the Service ceases immediately, and we will delete your data in accordance with our Privacy Policy.

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

Contact

If you have questions about these Terms, please contact us at contact@askigloo.com.